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Remote Online Help

  1. Download Hamachi
  2. Open Hamachi.
  3. Follow the Red Arrows to install.
  4. Agree
  5. Next
  6. Next
  7. Use Hamachi Basic
  8. Install
  9. Next
  10. Finish
  11. Hamachi has its own instructions to set it up. Follow those instructions with your tech on the phone so you can join the same network your tech is using.
  12. Download TightVNC
  13. Open it
  14. Next
  15. Next
  16. Next
  17. Next
  18. Next
  19. Next
  20. Install
  21. Finish. It will need to restart
  22. Open your Control Panel and open Security Center.
  23. Open Windows Firewall
  24. Click the Exceptions Tab
  25. Add Program
  26. Locate and select "Launch TightVNC Server"
  27. OK
  28. Now you are ready for your tech to help you fix your PC remotely.

 


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