Advice
You may feel like you don't know very much about
computers nor how to use them effectively. That fact does not mean you are an
idiot. In fact you may be one of the most intelligent people in your line of
work.
It's our job to be your computer expert. Tell us what your
situation or concern is and we can advise you on the best solutions available.
We will give you sensible and practical advise for you to make an informed
decision.
We pledge to you that we will look out for your best interest.
One computer tech (who does not and will not work for
us) told me in bragging, that he had a customer who simply had booted
their computer up with a non-bootable floppy disk in the drive, preventing it
from starting up. Instead of telling the customer over the phone to simply pop
the floppy disk out and reboot, the tech went to the customer's home and
pretended to work on the computer for two hours. He charged the customer $130
and walked out the door laughing at how stupid he thought that customer was.
That kind of behavior is appalling and is not looking out for the
customer's best interest. We believe that if we treat you right and save you
money, then you will keep calling us back. Not only that, but you will also
refer your friends and family to us.
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